Services

In today’s fast-moving digital world, juggling IT challenges—system outages, cyber threats, outdated tech, or misaligned strategies—can stall your growth and drain resources. Up IT Partners is your solution, delivering end-to-end technology support and strategic guidance for small to mid-sized businesses. We act as your virtual IT department and trusted advisor, streamlining operations, boosting security, and aligning tech with your business goals.

Cybersecurity

In an era where cyber threats are skyrocketing—ransomware attacks rose 37% in 2024 alone, with average losses hitting $4.45 million per breach—protecting your business isn’t optional; it’s essential. Our IT Cybersecurity Services are crafted for small to mid-sized businesses that need robust, enterprise-grade protection without the complexity or cost of building it in-house. Starting at just $35/user/month (with flexible basic, standard, or enterprise tiers), we deliver comprehensive security to safeguard your data, reputation, and bottom line.

Key Features of Our IT Cybersecurity Services

  • Advanced Threat Detection & Response: 24/7 monitoring with AI-driven endpoint detection and response (EDR), threat hunting, and real-time alerts to identify and neutralize risks before they escalate.
  • Managed Firewall & Network Security: Next-generation firewalls, intrusion prevention systems, and secure VPNs to lock down your network and protect against unauthorized access.
  • Email & Phishing Protection: AI-powered email filtering, anti-phishing tools, and user awareness training to block 99% of spam and malicious emails, a top entry point for attacks.
  • Data Encryption & Secure Backups: End-to-end encryption for data at rest and in transit, paired with automated, offsite backups to ensure secure recovery from breaches or ransomware.
  • Compliance & Risk Assessments: Regular audits, vulnerability scans, and compliance support for standards like GDPR, HIPAA, or PCI-DSS to keep you audit-ready.
  • Security Operations Center (SOC) Support: Access to a dedicated team of cybersecurity experts for incident response, forensic analysis, and strategic guidance to stay ahead of threats.

Managed IT Services

In today's fast-paced digital landscape, running a business shouldn't mean wrestling with constant IT headaches—from network glitches and cyber threats to endless updates that drain your team's time. That's where our comprehensive IT Managed Services Provider (MSP) Package steps in. Designed for small to mid-sized businesses like yours, this all-in-one solution transforms reactive IT firefighting into proactive, scalable support. For a predictable monthly fee starting at just $39/user (with tiered options for basic, standard, or premium coverage), you get a full virtual IT department without the overhead of hiring in-house experts.

Key Features of Our IT MSP Package

  • 24/7 Remote Monitoring & Management: Continuous oversight of your networks, servers, endpoints, and cloud infrastructure using AI-powered tools for real-time alerts and automated issue resolution.
  • Expert Help Desk & Technical Support: Unlimited access to U.S.-based engineers via phone, email, or ticketing system, with rapid response times (under 15 minutes for critical issues) and on-site escalation if needed.
  • Advanced Cybersecurity Suite: Multi-layered protection including endpoint detection, managed DNS security, threat hunting, and user awareness training to safeguard against breaches.
  • Automated Patching, Backups & Recovery: Scheduled software updates, secure data backups (with offsite redundancy), and disaster recovery planning to ensure zero data loss.
  • Scalable Cloud & Vendor Management: Seamless integration with your preferred cloud providers (AWS, Azure, etc.), plus handling of third-party vendors for hassle-free scaling as your business grows.
  • Custom Reporting & Consulting: Monthly performance dashboards, asset inventory, and strategic IT advice tailored to your goals—no more guessing what's working or where to improve.

Co-Managed IT Services

Running an in-house IT team is no small feat—balancing daily tech demands, staying ahead of cyber threats, and aligning systems with your business goals can stretch your resources thin. Our Co-Managed IT Services are designed for businesses like yours that want to keep their internal IT crew but need an expert partner to amplify their capabilities. Starting at just $29/user/month (with customizable tiers for basic, standard, or enterprise needs), we blend seamlessly with your team, filling gaps, boosting efficiency, and letting you maintain control without the overwhelm. Here’s the feature and benefit pitch that shows how our co-managed approach transforms your IT from a burden into a strategic asset.

Key Features of Our Co-Managed IT Services

  • 24/7 Network & System Monitoring: AI-driven tools provide round-the-clock oversight of your infrastructure—servers, endpoints, and cloud environments—complementing your team’s efforts with real-time alerts and automated fixes.
  • Augmented Help Desk Support: Extend your IT staff with our U.S.-based engineers, offering tiered support (from basic troubleshooting to advanced escalations) via phone, email, or ticketing, with response times under 20 minutes for critical issues.
  • Robust Cybersecurity Enhancements: Layered protection including managed firewalls, endpoint security, threat intelligence, and employee training to bolster your existing defenses against evolving risks.
  • Proactive Patching & Backup Management: Automated software updates, secure data backups (with offsite options), and disaster recovery planning to keep your systems current and resilient without overloading your team.
  • Cloud & Vendor Coordination: Expert management of cloud platforms (AWS, Azure, etc.) and third-party vendors, streamlining integrations and scaling to match your growth—without you micromanaging.
  • Tailored IT Consulting & Reporting: Monthly analytics, performance reports, and strategic guidance to align IT with your business objectives, empowering your team with clear insights and actionable plans.

IT Support

IT Support Without the Hassle—or the Long-Term Contracts. Tired of overpaying for full-time IT staff or rigid retainers? 80% of SMBs waste budget on unused support hours. FlexSupport IT's pay-as-you-go model gives you expert help on demand—fix issues fast, scale as needed, and pay only for the time you use. No commitments, just results.

Key Features

  • 24/7 Remote and On-Site Support
  • Pay-Per-Minute Billing with No Contracts
  • Comprehensive Diagnostics and Fixes
  • Proactive Security Scans and Alerts
  • Customizable Service Tiers

IT Projects

IT projects often derail due to unclear requirements, resource gaps, or unforeseen risks—costing SMBs millions annually. Up IT Partners IT Project services provide structured planning, execution, and closure to ensure success every time.

Key Features

  • Comprehensive Project Planning with Gantt Charts and Roadmaps
  • Risk Assessment and Mitigation Strategies
  • Agile/Waterfall Hybrid Methodologies
  • Stakeholder Communication Dashboards
  • Post-Project Audits and Lessons Learned

Data Backup and Recovery

Cyberattacks, hardware failures, or human errors can cost you thousands in downtime and lost trust. Up IT Partners eliminates these risks with cutting-edge backup and recovery solutions designed for SMBs.

Key Features

  • Automated Daily Backups with Encryption
  • Rapid Recovery in Under 60 Minutes
  • Scalable Cloud Storage with 99.9% Uptime
  • Ransomware Protection with Immutable Backups

Structured Cabling

In a world where reliable connectivity is the heartbeat of your business, outdated or poorly designed cabling can lead to slow networks, dropped connections, and costly downtime. Our Structured Cabling Solutions provide small to mid-sized businesses with a robust, scalable, and future-proof network infrastructure to keep your operations running smoothly. Starting at just $5,000 for a standard office setup (custom quotes for larger or complex projects), we deliver a high-performance cabling system tailored to your needs.

Key Features of Our Structured Cabling Solutions

  • Comprehensive Cabling Design & Installation: End-to-end design and installation of Cat6, Cat6a, or fiber optic cabling for data, voice, and video, optimized for your office layout and future growth.
  • High-Speed, Reliable Connectivity: Supports gigabit and multi-gigabit speeds with low latency, ensuring seamless performance for cloud apps, VoIP, and high-bandwidth tools.
  • Scalable & Future-Proof Infrastructure: Modular design compliant with TIA/EIA standards, allowing easy upgrades for emerging tech like 5G, IoT, or Wi-Fi 6/7 without costly rewiring.
  • Certified Testing & Documentation: Rigorous testing with Fluke certification for every cable run, plus detailed documentation for compliance and maintenance.
  • Organized & Aesthetically Clean Setup: Neatly organized wiring with labeled patch panels, racks, and cable management systems to minimize clutter and simplify troubleshooting.
  • Maintenance & Support Packages: Optional ongoing support for inspections, repairs, and upgrades to keep your cabling system at peak performance.

Video Security

In an age where security threats are constant and data privacy is paramount, traditional surveillance systems often fall short—relying on clunky cloud storage, subscription fees, or limited AI that leaves blind spots. Enter Ubiquiti UniFi Protect, the license-free, fully local video surveillance platform designed for homes, offices, and enterprises. Starting at $299 for the compact Cloud Key Gen2 Plus console (scalable to hundreds of cameras with dedicated NVRs), Protect delivers enterprise-grade monitoring without the ongoing costs or privacy risks. Seamlessly integrating with UniFi networks, it empowers you to monitor, detect, and respond smarter.

Key Features of Ubiquiti UniFi Protect

  • AI-Powered Smart Detections: On-device AI for person, vehicle, and facial recognition, plus license plate detection via AI Key—processing up to 1,000 events/hour with customizable notifications via Slack or webhooks.
  • Local Storage & Redundant Backups: Footage stored on-device or HDD (up to 5TB standard, expandable), with automated archiving to NAS or cloud for compliance—no cloud subscriptions required.
  • Plug-and-Play Scalability: Auto-detects and adds cameras (supports 20+ on Cloud Key, 100s on NVRs), with 20% increased capacity in Protect 4.0 for growing setups.
  • Remote Access via Mobile App: Intuitive iOS/Android app and web dashboard for live view, recordings, and multi-site management—linked to Ubiquiti SSO without VPN or port forwarding.
  • Advanced Automation & Integration: Alarm Manager triggers actions like floodlights, PTZ camera adjustments, or door unlocks; integrates with UniFi Access for unified control.
  • High-Performance Cameras & Hardware: G5/G4 series with 4K resolution, IR night vision, wide dynamic range, and AI acceleration via AI Port/Key for third-party RTSP cams.

Physical Access Control

In a world where unauthorized access can cost businesses thousands in breaches and downtime, traditional key-based systems are outdated and risky. Ubiquiti UniFi Access revolutionizes door and entry management with a license-free, scalable access control platform that's perfect for homes, offices, and enterprises. Starting at $499 for the starter kit (including hub, readers, and NFC cards), it integrates seamlessly with your UniFi ecosystem for unified IT management—no subscriptions, no hassle. Here's the feature and benefit pitch that shows why UniFi Access is your gateway to smarter, safer operations.

Key Features of Access Control

  • Modern Touch-Screen Readers (UA Pro/Lite): Slim NFC/Bluetooth readers with HD cameras, keypads, and two-way audio for video-verified entry.
  • Flexible Hubs for Scalable Control: Door, Gate, and Elevator Hubs supporting up to 18 floors, multi-tenant intercoms, and license plate recognition via integrated cameras.
  • Mobile Credentials & User Management: Secure Bluetooth/NFC unlocking via the UniFi app, with easy addition/removal of users, visitor accounts, and group policies.
  • Time-Based Access Schedules & Policies: Customizable schedules, PIN codes, and door/floor-specific permissions for precise control.
  • Integrated Video & Activity Logging: Syncs with UniFi Protect for event-linked video footage, real-time alerts, and detailed access logs.
  • Cloud-Based Remote Management: Intuitive dashboard and mobile app for overseeing doors, users, and policies from anywhere, with advanced encryption.

Unified Communications

In the hybrid work era of 2025, where teams span offices, homes, and global sites, fragmented tools like separate email, chat, and video apps create silos, slow decisions, and frustrated employees. Unified Communications (UC) integrates voice, video, messaging, and collaboration into one intuitive platform, empowering businesses to communicate effortlessly across devices and channels. Whether cloud-based UCaaS or on-premise, our solutions start at $15/user/month (with scalable tiers for small teams to enterprises), delivering the future of work today.

Key Features of Unified Communications

  • Integrated Voice, Video & Messaging: Single inbox for calls, video conferences, instant chat, and email, with AI-powered transcription and real-time translation.
  • Cloud-Based Scalability (UCaaS): Hosted platform with auto-provisioning, supporting unlimited users and seamless integration with CRM, project tools, and IoT devices.
  • AI-Driven Automation: Smart features like meeting summaries, action item tracking, sentiment analysis, and automated scheduling for smarter interactions.
  • Mobile & Multi-Device Access: App-based access on desktops, mobiles, and wearables, with secure VPN-free remote connectivity via 5G-optimized performance.
  • Enhanced Security & Compliance: End-to-end encryption, real-time threat detection, and GDPR/HIPAA-compliant auditing for protected, traceable communications.
  • Advanced Analytics & Reporting: Dashboards for usage insights, collaboration metrics, and ROI tracking to refine strategies and boost efficiency.

Hardware

Tired of slow servers, frequent downtime, and skyrocketing IT costs? Our enterprise-grade hardware—servers, workstations, and networking solutions—delivers 40% faster performance, 35% lower energy costs, and seamless scalability for SMBs like yours. 70% of SMBs lose 20+ hours a week to sluggish systems and crashes. Whether it’s lagging servers during peak hours or unreliable workstations killing your team’s flow, we get it.

Key Features of IT Hardware Sales

  • Future Proof: Scale effortlessly as your business grows.
  • Advanced Security: Protect your data with advanced security integrations.
  • Hassle-Free Setup: Free on-site installation to get you up and running fast.
  • Proven Expertise: 25+ years equipping SMBs with reliable hardware.
  • Tailored Solutions: Custom configurations to match your industry and budget.
  • Unmatched Support: 24/7 tech support, and a 3-year warranty.